Airlines Are Now Required To Refund Passengers For Canceled and Delayed Flights

There’s good news for airline travelers: The Department of Transportation has announced that it’s rolling out new rules that will require airlines to automatically give cash refunds to passengers for cancelled and significantly delayed flights. Airlines can no longer decide how long a delay must be before a refund is issued. Under the new DOT rules, the delays covered would be more than 3 hours for domestic flights and more than 6 hours for international flights. This includes tickets purchased directly from airlines, travel agents, and third party sites such as Expedia and Travelocity. DOT will also require airlines to give cash refunds if your bags are lost and not delivered within 12 hours. The refunds must be issued within 7 days and must be in cash unless the passenger chooses another form of compensation. Airlines can no longer issue refunds in the form of vouchers or credits when consumers are entitled to receive cash. Airlines will have 6 months to comply with the new rules.