The artificial intelligence revolution may not be eliminating human jobs as quickly as some feared. Rising computing costs, operational headaches, and inconsistent results are prompting some companies to change course and bring workers back. A recent survey revealed that only 8.4% of the surveyed companies believe that AI delivered the promised results. Big tech companies say the cost of AI is far beyond the cost of human employees. There are multiple costs that organizations can overlook, with some getting into the six- to seven-figure range annually. “The company we hired and paid thousands per month charged us licensing costs, as well as had my team spend countless hours rewriting generic paragraphs created by their tool,” said Matt Baharav, CEO of MKB Media Solutions. The company stopped using AI when they realized that the software was ineffective. The practice of a worker returning to the same company that initially laid them off has come to be known as a “boomerang employee.” Tech experts predict companies will have to rebuilt trust with returning employees, and some who were laid off during the early days of the AI gold rush may refuse to come back at all.
