Customers of the athletic shoe company On have filed a class action lawsuit alleging that some of the brand’s sneakers squeak when they walk. The suit, filed in Portland, Ore., where On’s headquarters is located, targets shoes made with “CloudTec” technology. A hallmark of many of the brand’s styles, CloudTec is composed of differently shaped holes that cover the external and bottom surfaces of the shoes. According to the lawsuit, CloudTec was created to “provide cushioned support when wearers land,” but according to plaintiffs the technology rubs together when wearers walk or run, "causing a noisy and embarrassing squeak with each and every step.” The company has allegedly refused to provide refunds to those who are unhappy with the shoes, which typically run $200 a pair.
